Yesterday, I was able to cause a potential customer to buy a competing product. In fact, according to my tally sheet, it was the 43rd time that I am aware of where my dissatisfaction with this company's customer service directly translated into loss of...(read more)
Book Review: Big Red - Voyage of a Trident Submarine
I've grown up reading Tom Clancy and probably most of you have at least seen Red October, so this book caught my eye when browsing used books for a recent trip. It's a fairly human look at what's involved in sailing on a Trident missile submarine...
2009-03-10
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