SP4 Install not applied

  • We installed service pack 4 on our SQL Server 2000. It runs through the install fine without any errors but when you check to see if it is applied (SELECT @@VERSION) it is still at the old version. We looked at the dlls and exes all but 15 of them have been updated. Does anyone have any suggestions?

  • Is there only one instance, or do you have several SQL Server instances? If you have more than one instance, you must run the upgrade for each instance.

    -SQLBill

  • No we only have one instance on the machine the default.

  • A first palce to look, besides system and application logs is sqlsp.log - which should be located in the windows directory on that machine. Look for error messages in there - it normally ends with non fatal errors 1. What kind of error messages do you see? Is there AV software on that server? If so turn it off while you apply sp and subsequent hotfix 2187.  

  • I looked in teh sqlsp.log already the only error I seen was find the x86\FullText\MSSearch\Search\SearchStp.exe. We do not use full text on this server and this error message is the same as on other systems that the insall has been successful on. We already tried turning off the AV and that did not work.

    Can you think of anything else?

    Thanks.

  • I've seen this same thing happen when applying SP4 to one of our test servers. After rebooting the server the version numbers were correct.

  • We had rebooted the server several several times with no luck. It is not even replacing the exe for SQL Server.

  • Can you post the output of the

    select @version

    please?

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