August 21, 2003 at 5:49 pm
Hello,
I'm trying to install SQL 2K on a WIN2K server with SP2
installed. Everything goes fine until I get the box that
reads "starting the server and installing your chosen
configuration". At this point, the install hangs. I've
tried to go back in and uninstall, and it won't let me
(says the uninstall file is corrupt or missing) I tried
installing a new instance, but that hung as well. I've
attached the beginning of the error log. Does anyone know
what is causing this? I'm about rip what little hair I
have out. Thanks.
August 22, 2003 at 8:01 am
I cannot explain the reason for the problem but I have used a work around to fix it. The uninstall may not be finding the setup.iss file generally found in the location
C:\Program Files\Microsoft SQL Server\MSSQL\Install\setup.iss.
If the file is present in the folder but still you receive error, then try to replace the file with a setup.iss from any other computer where SQL is installed with similar SQL Server install options. This file is typically generated with every install.
Once you have the non-corrupted version of the above file, you should be able to uninstall the current installation. It may be a good idea to clear all the entries for the install from Registry. Make sure your are not running IIS service while install is happening. You may be successful in your next attempt to install SQL 2K.
Good Luck
-Sravan
August 24, 2003 at 8:45 am
What is contained in the sqlstp.log file (found in %SYSTEMROOT%, usually C:\WINNT)? Any indications of what the error is?
K. Brian Kelley
http://www.truthsolutions.com/
Author: Start to Finish Guide to SQL Server Performance Monitoring
K. Brian Kelley
@kbriankelley
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