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Problems Installing MSDE (SQL2000) on Windows2000

  • June 24, 2002 at 10:17 am

    #57842

    Hi there,

    we try to install MSDE (for SQL2000) on Windows 2000 SP2 or Windows NT 4.0(SP6a).

    (On plain systems or on systems with MS-Office 2000 SR1 installed - it doesn't matter)

    Everytime we get the following error messagebox during installation:

    "Service 'SQLSERVERAGENT' (SQLSERVERAGENT) could not be stopped. Verify that you have sufficent privileges to stop system services."

    We are using the adminstrator account to install the MSDE. The insteressting thing is, in the LOG-File (gernerated by the Installationprocess) you'll find the following information: (Just parts of it)

    1: {E09B48B5-E141-427A-AB0C-D3605127224A} 2: {E04F76B9-43EC-46DA-A6A4-B64F2A69A438}

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)

    MSI (s) (28:D8): Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs,)

    MSI (s) (28:D8): Executing op: ProgressTick()

    MSI (s) (28:D8): Executing op: ActionStart(Name=StopServices,Description=Stopping services,Template=Service: )

    Action 06:08:19: StopServices. Stopping services

    MSI (s) (28:D8): Executing op: ProgressTotal(Total=2,Type=1,ByteEquivalent=1300000)

    MSI (s) (28:D8): Executing op: ServiceControl(,Name=SQLSERVERAGENT,Action=2,Wait=-2147483648,)

    StopServices: Service: SQLSERVERAGENT

    Error 1921. Service 'SQLSERVERAGENT' (SQLSERVERAGENT) could not be stopped. Verify that you have sufficient privileges to stop system services.

    MSI (s) (28:D8): Product: Microsoft SQL Server Desktop Engine -- Error 1921. Service 'SQLSERVERAGENT' (SQLSERVERAGENT) could not be stopped. Verify that you have sufficient privileges to stop system services.

    Are you sure you want to cancel?

    Does anybody know what we can do?????

    Thanks in advance.

    Thorsten

  • June 25, 2002 at 1:40 am

    #431542

    Hi,

    we are using an account with admin-rights! But that doesn't help. Still the same error message.

    Thorsten

  • June 25, 2002 at 4:08 am

    #431550

    This is trying to stop SQLSERVERAGENT which means it must be running. Are you running a previous instance on the box in question or is this suppoossed to be a brand new install. If the later then check service and see where the current install is as well as add/remove programs.

    "Don't roll your eyes at me. I will tape them in place." (Teacher on Boston Public)

  • June 25, 2002 at 5:56 am

    #431567

    Hi,

    it is a brand new install on a plain system with nothing installed except the service packs of windows.

    Thorsten

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