SSRS keep alive

  • I have a SSRS farm behind a VIP.  When I run a long report, the report fails because the VIP has a timeout setting of 10 minutes.  The report runs fine when I go directly to each SSRS server.  We've extended the timeout on the VIP for now, but our network administrator was asking if there is a keepalive setting on the site that would keep the connection to the VIP active while the long report was being run.  Is that an option somewhere in the SSRS configs?

  • Steve-443559 - Thursday, August 10, 2017 7:23 AM

    I have a SSRS farm behind a VIP.  When I run a long report, the report fails because the VIP has a timeout setting of 10 minutes.  The report runs fine when I go directly to each SSRS server.  We've extended the timeout on the VIP for now, but our network administrator was asking if there is a keepalive setting on the site that would keep the connection to the VIP active while the long report was being run.  Is that an option somewhere in the SSRS configs?

    There are a few timeout settings. The easiest way to set them is to connect to the report server in SSMS, right click on the report server and select properties. The main one it seems you are asking for would be the Session Timeout setting under others.
    You might also want to look at a couple of the report timeout settings - external image timeout, system report timeout
    The values are also in the ConfigurationInfo table in the ReportServer database.

    Sue

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