DatabaseMail.exe Event Name: APPCRASH Debugger could not be started because no user is logged on

• lsalih

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  February 10, 2016 at 8:37 am

  #399706

  We have 2 Mail profiles set to send alters in SQL, one is default and used by the agent, and the second one is for user type alerts (each got different sequence_number)

  We got below error:

  LoadedModule[59]=C:\Windows\system32\apphelp.dll

  FriendlyEventName=APPCRASH

  ConsentKey=APPCRASH

  AppName=Database Mail engine

  AppPath=C:\Program Files\Microsoft SQL Server\MSSQL11.AAAAA\MSSQL\Binn\DatabaseMail.exe

  ReportDescription=Stopped working

  Any idea?

• lsalih

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  Points: 6143

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  February 28, 2016 at 4:36 pm

  #1861708

  I am updating this since I was able to fix it..

  I removed a space in the mail profile and that seemed to fix the crashing. We haven't had any database mail crash since the change was made..