November 30, 2012 at 1:18 am
Hi all,
could you please provide some info on the below
what will be the roles and responbilities for a production support job in
in SSIS and Sqlserver
November 30, 2012 at 1:53 am
It depends on the organisation size, number of employees, the support structure in place, but I would imagine some/all of these will be a part of the role
Morning Routine
Checking Overnight Jobs have run
Checking Backups have run
First line support for failures (what failed and why did it fail)
Reporting/logging the incident up to the next level
Midmorning-Afternoon
Fielding Calls from users who are having problems
Maybe Adding new users/set up jobs
Running DB update scripts provided by developers/DBA's.
It could be as simple as answering calls and logging it into a support system for the second line support to investigate especially in a large organisation.
It might be more involved if its a smaller company, difficult to say.
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SSC Guide to Posting and Best Practices
November 30, 2012 at 3:02 am
Hi so thankful for the details provided
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