July 6, 2021 at 3:10 am
I was not planning to shutdown the sql server but it was accidently got shutdown by me and cause the system to go down for approx. 10 - 15 mins outage. How to handle this with the team and management. Please advise?
July 6, 2021 at 7:45 am
Not sure what the question is.
Is it about a checklist what to do if there is an outage? Work it out with the team / management / stakeholders.
Is it about preventing accidental shutdowns? Not sure if you can to that without taking away rights.
July 6, 2021 at 11:02 am
Tell them.
Don't beat around the bush. Don't try to cover up. Just say it. "I messed up. I took the server down. Here's what I did by accident. I'm going to go research ways to prevent that from happening again."
That's your best bet.
"The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood"
- Theodore Roosevelt
Author of:
SQL Server Execution Plans
SQL Server Query Performance Tuning
July 6, 2021 at 3:15 pm
Tell them.
Don't beat around the bush. Don't try to cover up. Just say it. "I messed up. I took the server down. Here's what I did by accident. I'm going to go research ways to prevent that from happening again."
That's your best bet.
100% agree. "The cover up is worse than the crime." That's been proven true so many times, even for very powerful people.
SQL DBA,SQL Server MVP(07, 08, 09) "It's a dog-eat-dog world, and I'm wearing Milk-Bone underwear." "Norm", on "Cheers". Also from "Cheers", from "Carla": "You need to know 3 things about Tortelli men: Tortelli men draw women like flies; Tortelli men treat women like flies; Tortelli men's brains are in their flies".
July 6, 2021 at 3:23 pm
I totally agree with the others. One of the things I value the most in working with people is "absolute honesty". One of the keys to is identify how you accidentally took it down to help others keep from doing the same thing and another is explaining any of the steps you've taken to make it less likely for you to do it again.
--Jeff Moden
Change is inevitable... Change for the better is not.
July 6, 2021 at 4:13 pm
Thanks! Do I need to mention the reason or did by accident would be suffice along with explanation like you said I will research and prevent that from happening again.
July 6, 2021 at 4:33 pm
I'd just say "by accident". If they want more details, they'll ask.
SQL DBA,SQL Server MVP(07, 08, 09) "It's a dog-eat-dog world, and I'm wearing Milk-Bone underwear." "Norm", on "Cheers". Also from "Cheers", from "Carla": "You need to know 3 things about Tortelli men: Tortelli men draw women like flies; Tortelli men treat women like flies; Tortelli men's brains are in their flies".
July 6, 2021 at 5:30 pm
Be good to know how/why you shut this down. Wrong instance? Accidental click, etc.
July 6, 2021 at 5:38 pm
If it was an oopsie, just say it was an oopsie. You don't have to go into lots of detail on a thing like this. That is, unless they want to have meetings to "ensure this never happens again." In which case, have the details at hand. Again, don't try to hide anything. Honesty and clarity are your friends here.
"The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood"
- Theodore Roosevelt
Author of:
SQL Server Execution Plans
SQL Server Query Performance Tuning
July 6, 2021 at 8:39 pm
Thanks a lot guys.
July 21, 2021 at 1:17 pm
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July 21, 2021 at 1:57 pm
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July 21, 2021 at 6:29 pm
sauvewilfrhy71 wrote:I totally agree with the others. One of the things I value the most in working with people is "absolute honesty".
That also includes people that copy exactly what others have said with no reference or attribution. 😉
LOL !
July 21, 2021 at 8:01 pm
I have not managed to inadvertently shutdown a server but I have accidentally shutdown, instead of restarting, my work PC twice when tired over the last 16 months. I now have the following on the Desktop of any Windows machine, including servers, which I RDP into:
a) Restart.bat - shutdown /r /c "Manual Restart" /f /d p:4:2
b) StopRestart.bat - shutdown /a
ie I do not go near the Windows Power menu when interactively using RDP.
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