Installing CU21 problem

  • Hi guys. Please give me advise if you have any, related to my case. Problem appears on stage of CU21 installation. Update process stops services, installing updates, but after installation completes and services going up it's keep trying to get service up and after several attempts gives below error and installation stops:

    (01) 2020-08-31 04:00:46 Slp:     Message: 
    (01) 2020-08-31 04:00:46 Slp: The NT service 'MSSQLSERVER' could not be started.
    (01) 2020-08-31 04:00:46 Slp: HResult : 0x84b20001
    (01) 2020-08-31 04:00:46 Slp: FacilityCode : 1202 (4b2)
    (01) 2020-08-31 04:00:46 Slp: ErrorCode : 1 (0001)

    When I'm checking version, it's indicate that server updated to CU21. But I'm afraid of any problems in future. Additionally I've checked it with System Configuration Checker and it didn't showed me any error. Could you please tell me any way to check installation status or can it be there any problems if I'll use sql server in this case?

  • Hi,

    please check the sql server errorlog. Or check the windows eventlog. If a service is not able to start, there should be some entry in the logfiles.

    Kind regards,

    Andreas

  • Thank you for your reply, Andreas. Services started, but update process doesn't see it and gives error. I've checked logs on ...\Microsoft SQL Server\140\Setup Bootstrap\Log directory and I can't find additional information except those which I indicated above.

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