Problems with saving something to my Briefcase

  • I just discovered a problem while saving an article to my SSC Briefcase. I've adopted the practice of saving a tag along with the article in my Briefcase. Before the upgrade to SSC that happened on the 12th, whenever I started to enter a tag it would suggest some words previously entered. It still does that, but now the popup window for entering the article into my Briefcase obscures the suggestions for tags.

    Kindest Regards, Rod Connect with me on LinkedIn.

  • Rod at work - Friday, January 13, 2017 8:50 AM

    I just discovered a problem while saving an article to my SSC Briefcase. I've adopted the practice of saving a tag along with the article in my Briefcase. Before the upgrade to SSC that happened on the 12th, whenever I started to enter a tag it would suggest some words previously entered. It still does that, but now the popup window for entering the article into my Briefcase obscures the suggestions for tags.

    I have the same problem. Tried both IE11 and Chrome, same negative result: tag suggestions are not on top and hidden behind the "Add to briefcase" dialogue box.

  • jghohengarten - Tuesday, January 17, 2017 9:09 AM

    Rod at work - Friday, January 13, 2017 8:50 AM

    I just discovered a problem while saving an article to my SSC Briefcase. I've adopted the practice of saving a tag along with the article in my Briefcase. Before the upgrade to SSC that happened on the 12th, whenever I started to enter a tag it would suggest some words previously entered. It still does that, but now the popup window for entering the article into my Briefcase obscures the suggestions for tags.

    I have the same problem. Tried both IE11 and Chrome, same negative result: tag suggestions are not on top and hidden behind the "Add to briefcase" dialogue box.

    Can you try force refreshing your browsers? A fix for this was deployed a few hours ago, but the JS/CSS that causes it may still be cached for you.

  • Dave Convery - Tuesday, January 17, 2017 9:11 AM

    jghohengarten - Tuesday, January 17, 2017 9:09 AM

    Rod at work - Friday, January 13, 2017 8:50 AM

    I just discovered a problem while saving an article to my SSC Briefcase. I've adopted the practice of saving a tag along with the article in my Briefcase. Before the upgrade to SSC that happened on the 12th, whenever I started to enter a tag it would suggest some words previously entered. It still does that, but now the popup window for entering the article into my Briefcase obscures the suggestions for tags.

    I have the same problem. Tried both IE11 and Chrome, same negative result: tag suggestions are not on top and hidden behind the "Add to briefcase" dialogue box.

    Can you try force refreshing your browsers? A fix for this was deployed a few hours ago, but the JS/CSS that causes it may still be cached for you.

    By "force refreshing" I assume you mean hitting F5 and the like? Yes, I've done this and the problem persists.
    Also closed out all instances of IE.

    To clarify, this issue happens to me while in the "Articles" section of the site.

  • jghohengarten - Tuesday, January 17, 2017 10:26 AM

    By "force refreshing" I assume you mean hitting F5 and the like? Yes, I've done this and the problem persists.
    Also closed out all instances of IE.

    To clarify, this issue happens to me while in the "Articles" section of the site.

    Is this still causing trouble for you? 

  • James Billings, Redgate - Monday, January 30, 2017 6:52 AM

    jghohengarten - Tuesday, January 17, 2017 10:26 AM

    By "force refreshing" I assume you mean hitting F5 and the like? Yes, I've done this and the problem persists.
    Also closed out all instances of IE.

    To clarify, this issue happens to me while in the "Articles" section of the site.

    Is this still causing trouble for you? 

    At this point I haven't yet tried saving at article to my Briefcase. I'll make a mental note of this and give it a try next time, then will let you know.

    Kindest Regards, Rod Connect with me on LinkedIn.

  • Rod at work - Monday, January 30, 2017 8:28 AM

    James Billings, Redgate - Monday, January 30, 2017 6:52 AM

    jghohengarten - Tuesday, January 17, 2017 10:26 AM

    By "force refreshing" I assume you mean hitting F5 and the like? Yes, I've done this and the problem persists.
    Also closed out all instances of IE.

    To clarify, this issue happens to me while in the "Articles" section of the site.

    Is this still causing trouble for you? 

    At this point I haven't yet tried saving at article to my Briefcase. I'll make a mental note of this and give it a try next time, then will let you know.

    It's working for me now in Chrome. I haven't tried IE11 yet.

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