SQL Server 2012 FCI installation volume cluster group error

  • Hi everyone.

    Has anyone come across an issue when building a FCI where after the step of specifying what drives the data, logs, tempdb go, the installer errors with this message:

    Exit message: The volume that contains SQL Server data directory D:\SQL_Data\MSSQL11.MSSQLSERVER\MSSQL\DATA does not belong to the cluster group.

    We are running Windows Server 2012 R2 and SQL Server 2012 Enterprise with Veritas Storage Foundation for Windows 6.1. I've confirmed that the disk group exists and is mounted in Windows and presented as available storage.

    Symantec has an article detailing this same circumstance but the Microsoft KB article that they refer to only has hotfixes for Windows Server 2012, not R2.

    Has anyone experienced this and found a way to solve it?

    Thanks,

    Howard

  • you're attempting to set the sql data directory to a non clustered drive by the look of it, could you post a screen shot of this section of the installer

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    "Ya can't make an omelette without breaking just a few eggs" 😉

  • Thanks Perry. The SQL Server FCI installer was pointed to a cluster group volume but due to an issue with Windows Server 2012 R2 and Symantec Storage Foundation for Windows, the SQL installer was not reliably recognizing the volumes contained in the VERITAS disk groups.

    For everyone else's information, here is the TECH article describing the problem:

    http://www.symantec.com/docs/TECH216892

    Issue three is what I was experiencing.

    ¦ Unable to configure SQL when databases reside on volumes managed using SFW If you try to install SQL in a Microsoft Failover Clustering environment and provide SFW volumes for SQL data directories, the SQL installation fails with the following error: The volume that contains the SQL data directory does not belong to the cluster group. (3008299) Note that these issues are restricted to file shares and Microsoft applications supported on Windows Server 2012. You can however use SFW and configure custom applications in a Microsoft Failover Clustering environment. This issue does not affect configuration and failover operations for custom applications in Microsoft Failover Clustering.

    The TECH article does not provide a solution for Windows Server 2012 R2.

    I opened cases with Microsoft and Symantec and was directed to these software updates to resolve the issue.

    Apply Windows Server 2012 R2 May roll up.

    Apply Storage Foundation for Windows 6.1 CU1 which is available for download on the Symantec Enterprise Support page.

    The issue is now resolved.

    Howard

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