can't open the SQL Server 2008 Books online

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Devendrakumar SSC-Forever Points: 42493 More actions · Answer 1

May be bad Registry Entries or faulty installation. BTW you can access BOL if you have internet connectivity...

johnitech.itech Hall of Fame Points: 3252 More actions · Answer 2

:hehe:

Ok you can check this problem by

http://www.sql-server-performance.com/forum/threads/books-online-not-working-in-ss-2008-r2-dev.32606/

Jay Pete SSCommitted Points: 1945 More actions · Answer 3

Hi johnitech.itech,

I tried the way you suggested me.I had uninstall IE 9 and then install again

But still no luck.

I am not able to access Books Online.

Thanks,

Suresh B. SSC-Insane Points: 22986 More actions · Answer 4

From your screen shot it looks like, you are trying to access the BOL from the Internet.

My suggetion is, install BOL locally on your PC's disk. You should be able to access it.

Jay Pete SSCommitted Points: 1945 More actions · Answer 5

I had already installed it with SQL Server 2008 installation.

Suresh B. SSC-Insane Points: 22986 More actions · Answer 6

The error message says 'ms-help://MS.SQLCC.v10' is invalid

Uninstalling and reinstalling only BOL may fix it.

Nakul Vachhrajani SSChampion Points: 10294 More actions · Answer 7

You may want to go to SSMS -> Tools->Options->Help and verify that you are using the correct settings against a working environment.

Thanks & Regards,
Nakul Vachhrajani.
http://nakulvachhrajani.com

Follow me on
Twitter: @sqltwins

Jay Pete SSCommitted Points: 1945 More actions · Answer 8

Hi Nakul,

I check the setting for books online.

I had attached the screenshot of my setting for Books online.

PLease go through this screeenshot.

Let me know if the setting is not correct.

Thanks

Nakul Vachhrajani SSChampion Points: 10294 More actions · Answer 9

Thank-you! Everything seems to be in order based on the screenshots you provided.

I came across this Connect case (http://connect.microsoft.com/SQLServer/feedback/details/351315/books-on-line-succesfully-installed-are-not-accessible), wherein the issue was resolved by uninstalling and reinstalling the client components. You may want to try that. Also, if you are still able to reproduce the issue, you can ask Microsoft to reopen the case (or alternatively, you can log a new one).

I hope it helps. Keep us posted!

Thanks & Regards,
Nakul Vachhrajani.
http://nakulvachhrajani.com

Follow me on
Twitter: @sqltwins