emergent help with sp3

  • I tried to upgrade SQl server 2008 Enterprise edtion from sp1 to sp3.

    But it failed.

    How can I troubleshoot?

    Thanks

  • When you say it failed, what happened? Do you have a specific error message?

  • I think the update failed is because someone logged in SSMS on the server, but I tried to kill the process, it seems it cannot be killed.

    so I went ahead to update, it failed, I guess maybe the login of the SSMS hold on something and maybe some dell not got updated?

    I later asked the developer to log off, and repaired SSMS on the server, then apply the service pack again, it succeeded.

    If I have situation like this again, if I cannot reach the person, how can I log off another person's SSMS session on the server?

    Thanks

  • As with most things, "it depends". Having SSMS installed on the server is bad practice depending on your application.

    That said, sp_who or sp_who2 should tell you who is connected.

    You should absolutely disconnect all active connections before doing any updates.

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