Available for download by all PASS members (membership is free), this issue has Techies Talking to Non-Techies by Don Gabor. Don talks about the various conversation styles and how sometimes you have to adjust your style to have a worthwhile (reasonable) conversation.
I totally agree on this, it took me a while to understand that when a stake holder says “100%” that they usually mean 95% between 8 am and 5 pm. IT people tend to take and say things literally, most of the rest of the world doesn’t!
It’s short but good read, and is a nice way to improve your networking skills too.
Want to write for the Standard? Drop a note to me, or Grant Fritchey, editor supreme!