When accessing Reporting Services Configuration Manager, getting an error "Retrieving the COM class factrory for component with CLSID"

Question

When accessing Reporting Services Configuration Manager, getting an error "Retrieving the COM class factrory for component with CLSID"

razi_01

SSC Rookie

Points: 45
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February 18, 2010 at 8:28 am

#216932

Dear team,
Reporting Services Configuration Manager, it is showing an error "Retrieving the COM class factrory for component with CLSID"
===============================================================================================
When i tried to access Reporting Services Configuration Manager, it is showing an error " An unexpected error has occured .
Details: Retrieving the COM class factory for component with CLSID -{ - - -} failed due to the following error : 800700c1.
Details: Retrieving the COM class factory for component with CLSID _{ - - - - }-failed due to the following error:800700c1
We are using Windows Server 2003 standard x64 edition SP2 and the data base is Microsoft SQL Server 2005 Standard 64 bit edition.
Please help..

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Gift Peddie SSC Guru Points: 73570 More actions · Answer 1

razi_01 (2/18/2010)
Dear team,
Reporting Services Configuration Manager, it is showing an error "Retrieving the COM class factrory for component with CLSID"
===============================================================================================
When i tried to access Reporting Services Configuration Manager, it is showing an error " An unexpected error has occured .
Details: Retrieving the COM class factory for component with CLSID -{ - - -} failed due to the following error : 800700c1.
Details: Retrieving the COM class factory for component with CLSID _{ - - - - }-failed due to the following error:800700c1
We are using Windows Server 2003 standard x64 edition SP2 and the data base is Microsoft SQL Server 2005 Standard 64 bit edition.
Please help..

The first question is IIS6 installed and configured and are you running it as x64 or x86 because IIS6 can only run in one mode.

Kind regards,
Gift Peddie

razi_01 SSC Rookie Points: 45 More actions · Answer 2

Could you please tell me, how to check that ?

Thank you in advance,

Razi

Gift Peddie SSC Guru Points: 73570 More actions · Answer 3

razi_01 (2/18/2010)
Could you please tell me, how to check that ?
Thank you in advance,
Razi

The first place to check is the Admin tool in control panel if you cannot find that then you have to go to add remove program in control panel and click on add remove Windows component you may need you Windows CD click IIS and Window will add it you need to configure it before you try to run SSRS.

Kind regards,
Gift Peddie

razi_01 SSC Rookie Points: 45 More actions · Answer 4

IIS is already installed. But i am not sure whether it is running in 32 bit or 64 bit.

Regards,

Razi

veeren4urs SSCrazy Points: 2763 More actions · Answer 5

Hi ,

Verifiy the IIS server version, If IIS is 32 upgrade the 32 bit to 64 bit both IIS server and Report server has to be same configuration.

Veeren

Thanks & Regards,
Veeren.
Ignore this if you feel i am Wrong. 😉

Gift Peddie SSC Guru Points: 73570 More actions · Answer 6

veeren4urs (2/19/2010)
Hi ,
Verifiy the IIS server version, If IIS is 32 upgrade the 32 bit to 64 bit both IIS server and Report server has to be same configuration.
Veeren

The problem with this advice is if IIS6 is being used for other older application that must run in x86 that is 32bits mode then you cannot do it because IIS6 cannot run in both 32bits and 64bits mode.

Kind regards,
Gift Peddie