Yesterday I posted an overview of the event, today I want to go over some areas where we excelled, and some where we didn't:
- Check in still needs some work. Took longer than it should have, but we learned some too. Having the greeter hand out event bags spread out the work, and gave attendees something to look at while waiting to check in.
- We omitted session level from the event guide. Just an oversight, but making it easier to generate a basic doc containing it would save time next time.
- We didn't reserve our UHaul truck early enough, and that led to having to return it mid day on Sat, adding to an already complex schedule
- We had to change who we used for printing this time, which led to some minor confusion and some additional costs. We've moved almost of this to reporting services and use it to generate PDF's, next time should be smoother.
- Recycling didn't work well, we didn't message about it in advance and we didn't promote it enough during the day
- Coffee worked very well this time, we had Dunkin Donuts make 7 gals for us (about $40) plus we used coffee makers to replenish during the day. Worked well, and a lot cheaper than the coffee in a box we used last time.
- Lunch was damned near perfect. Wait times of 1-2 minutes for the majority of the 275 attendees, and the picnic style lunch worked as well as it did in Jacksonville. We do need to get the pre-lunch speakers to give all the attendees a quick brief on lunch to make it even smoother next time.
- We should have scheduled a few more volunteers for the end of the day
- We forgot to print maps showing the room locations
- Raffles worked well, but the end of day raffle gets a little chaotic, need just a little more process there.