Data and Privacy

  • Comments posted to this topic are about the item Data and Privacy

  • I agree with you Steve. This was a communications blunder that is going to wipe out that company. The uproar would never have gotten so bad except that they lawyered up and tried to squash the researcher and his work. The more projects I do, the more I see that the communications aspect is more important than the deliverable.

  • Joe Johnson-482549 (12/28/2011)


    I agree with you Steve. This was a communications blunder that is going to wipe out that company. The uproar would never have gotten so bad except that they lawyered up and tried to squash the researcher and his work. The more projects I do, the more I see that the communications aspect is more important than the deliverable.

    I would rather have the quality deliverable any day, feel free to call me old fashioned!

  • Attention to details in building and administering software systems is amazingly complex.

    For example, how many DBAs might run a trace on a production database, and not realize they might be violating privacy rules/laws by accidentally storing personally identifiable information in plain-text? It's not enough to secure it in the database, it's also necessary to secure it in peripheral systems like traces, backups, et al.

    Log file backups can be parsed by some software, and those can contain credit card data, medical data, et al, if the software deals with anything like that. How secure are your log backups in most shops?

    But that's not what Carrier IQ built. They built a tool that ONLY makes sense in a development environment, and should never have been put on production phones. How responsible are they for that? They obviously share the blame with the carriers who wanted it on there, but how much? This isn't a case of "oops, we overlooked that a trace might capture T-SQL statements with personal info in them". This was, "Darn! We got caught! Silence the witness, quick!"

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