well - connections and CAL's are different concepts. CAL = seat, meaning how many machines can connect to me at any given time. The fact that as part of doing what they need to do, applications on a SINGLE user's machine might have several connections doesn't mean you need more CAL's.
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Your lack of planning does not constitute an emergency on my part...unless you're my manager...or a director and above...or a really loud-spoken end-user..All right - what was my emergency again?