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AS2000 SP4 64-bit Registry problem

  • March 17, 2006 at 3:09 am

    #113757

    Hi,

     

    We have a very strange problem on a 64-bit (Itanium 2) server running Win 2003 SP1 and AS2000 SP4.

    From a 32-bit server with Win 2003 SP1 and AS2000 SP4 I cannot see the properties of the 64-bit server using Analysis Manager. We also found out that the problem also applies to the Registry itself. I.e., from the 32-bit servers we cannot see the key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLAP Server”.

    We checked and my user is both Administrator and OLAP Administrator in both servers.

     

    So far nothing strange (some error somewhere), it works from PCs in a different domain and over WAN.

     

    Any ideias?

     

    Thanks.

  • March 20, 2006 at 8:00 am

    This was removed by the editor as SPAM

  • March 23, 2006 at 10:55 am

    #628416

    Hi,

     

    Being a 64-bit server it has “two registry” one regarding de 64-bits and the other for 32­bit. Relevant to AS2000 there are two relevant keys:

    • 64-bit key - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OLAP Server

    • 32-bit key - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\OLAP Server

     

    Apparently, Win2003 SP1 inhibits in some situations the access to the 64-bit key. The workaround that we used is to manually synchronize both keys until Microsoft provides a hotfix.

     

    Be aware that the server uses always the 64-bit key, but sometimes the Analysis Services (32-bit application) only sees the 32-bit key.

     

    Hope it helps in the future.

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