Unable to communicate with Report Server

Question

Unable to communicate with Report Server

mramir74

Ten Centuries

Points: 1071
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March 22, 2004 at 9:18 am

#107953

I installed the RS last week and all was working fine. This morning I tried to execute a report and I got the message 'Unable to communicate with Report Server' . I've verified that the service is running. Here is what the Report Server logs say:
aspnet_wp!library!788!3/22/2004-11:12:44:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The Report Server has encountered a configuration error; more details in the log files, error reading SKU information: installation error;
Info: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The Report Server has encountered a configuration error; more details in the log files
aspnet_wp!webserver!788!3/22/2004-11:12:56:: i INFO: Reporting Web Server started
aspnet_wp!resourceutilities!788!3/22/2004-11:12:56:: i INFO: Running on 1 physical processors, 1 logical processors

Please help!!
March 25, 2004 at 8:00 am

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Antares686 SSC Guru Points: 125444 More actions · Answer 1

Have you tried reconfiguring or reinstalling service to see if corrects? Unfortunately too new to have much in KB on it and I have not seen this before.

mramir74 Ten Centuries Points: 1071 More actions · Answer 2

I've actually resolved this issue with some help from the Microsoft newsgroup.

Someone from Microsoft suggested I make sure that the ASP.NET account had proper permissions to view all the registry keys below: HKLM\Software\Microsoft\Microsoft SQL Server

I gave ASP.NET account more permissions on the server, uninstalled/reinstalled Reporting Services and everything seems to work fine.

Thanks

Antares686 SSC Guru Points: 125444 More actions · Answer 3

Thank you for posting back your answer. Will maybe help someone in the future. Sorry I wasn't much help but now I know.

Bill Cummins SSC Rookie Points: 47 More actions · Answer 4

I apologize in advance -- I have seen this answer (or one like it) in several areas and I assume it makes sense. I simply don't know what it means. Where are the registry keys and how do I give ASP.NET access to them?

Will un/re-installing Reporting Services "break" anything else?

Thanks!

Shimail Ahmed Gillani Grasshopper Points: 14 More actions · Answer 5

Sidat Hyder - Shimail Ahmed Gillani

==========================

Hello Guys AoA!

The only thing i had to do is as follows:

1) Open configuration file as C:\Program Files\Microsoft SQL

Server\MSSQL\Reporting Services\ReportManager\RSWebApplication.config in

NotePad.Exe

2) ReportingServices by default install as :

<UI>

http://localhost/ReportServer

</ReportServerUrl>

</UI>

3) Check about your directory structure , replace it if it is different from

yours.

4) Save and browse for report manager it should work now.

5) Best of luck

Thanks, Regards and AH